Zebra Express Help Centre: Your Travel Questions Answered
Frequently asked questions
Online via form, or contact us directly.
Private: 12 hrs in advance. Shuttle: 24 hrs preferred.
Visa, Mastercard, Amex, Bank Transfer, Invoice.
Yes, digital invoice available on request.
Depending on no. of pax, 2-3 for sedans, 5-7 for MPVs and 10 for 12 seaters. More? Let us know.
Yes, request at time of booking, extra $10 will occur.
Yes. English, Mandarin, Cantonese.
No. It follows a fixed route.
We track it. No extra fee.
Contact us at bookings@zebraxpress.com.au
For door to door transfers, the pickup is from where you specified. For the airport shuttle service, please see the Airport Shuttle Service page.
For airport shuttle service, we’ll wait 5 mins and the driver will call you. For door to door service, we have 10 mins complimentary waiting time. After that, extra $20 for every 10 mins will apply.
All the prices include basic parking and tolls. Extra parking may apply if the passenger does not arrive within 40 mins of the scheduled landing time for domestic flights, or 90 mins for international flights. After-hours surcharges may apply for booking between 11:00PM – 5:00AM.
Zebra Express provides Melbourne airport transfers, airport shuttle services, private chauffeur services, and private tours across Australia.
Yes. Zebra Express provides airport transfers and chauffeur services for international visitors, including travellers from Japan, Korea, and other countries.
Yes. Zebra Express provides chauffeur services and airport transfers for visitors attending major Melbourne events such as the Australian Grand Prix and Australian Open.